Our Reviews
Paul B|2024 GMC 1500 Sierra
Confirmed Service Customer
1/23/2025
Working with Chad was a pleasure. He went above and beyond to make sure my truck was clean and ready for pickup. I had a interior detail that turned out awesome but also when I came to get the truck the exterior was washed and wiped down/dried very nicely! Thanks!
1/24/2025
Thank you so much for your thoughtful feedback! I'm thrilled to hear that you had a positive experience working with Chad. We always strive to go the extra mile for our customers, and it’s great to know that our efforts made a difference for you. Your kind words about the interior and exterior detailing are greatly appreciated. We take pride in providing high-quality service, and it’s always nice to hear when our team’s hard work pays off. If you need anything else or have any future detailing needs, please don't hesitate to reach out. We’d love to see you again!
WEST BEND, WI
Dale T|2018 Buick Envision
Confirmed Service Customer
1/23/2025
great service
1/24/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lynch Buick GMC of West Bend. We can't wait to see you again, have a great day.
WEST BEND, WI
Phyllis S|2023 GMC Acadia
Confirmed Service Customer
1/25/2025
Sensor replaced
1/26/2025
Hi, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
JACKSON, WI
Kevin S|2023 GMC Sierra 1500
Confirmed Service Customer
1/23/2025
Efficient and easy
1/24/2025
Hi, your wonderful feedback and rating mean a lot to us. Thank you for the great review!
JACKSON, WI
Eric H|2020 GMC Terrain
Confirmed Service Customer
1/27/2025
They did good job, but they could have washed my vehicle. It was 30 degrees. Other places wash around 25 degrees and my SUV was very dirty and needed wash.
2/4/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
WEST BEND, WI
Steve K|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
1/27/2025
It was a very pleasant and painful free experience
1/28/2025
Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
WEST BEND, WI
Collin A|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
1/29/2025
I work here
1/30/2025
Hi Collin, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WEST BEND, WI
Steven J|2019 GMC Canyon
Confirmed Service Customer
1/29/2025
Always a pleasure to work with the Team at Lynch. The Service department is top notch and stands above the rest!
1/30/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We look forward to your next visit! Take care!
KEWASKUM, WI
Bethany S|2023 Buick Encore GX
Confirmed Service Customer
2/4/2025
Excellent, fast, easy to schedule, friendly and knowledgeable staff. Weekend hours make it possible to get service without interrupting my work schedule. Thank you!
2/5/2025
You're welcome! We're thrilled to hear you had such a positive experience with our team. We strive to provide excellent service and accommodate our clients' needs, so it's great to know that our weekend hours helped you. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for your kind words!
WEST BEND, WI
Mary W|2017 Buick Encore
Confirmed Service Customer
2/4/2025
All services were completed in a timely manner even when an extra service was required. Everyone was very polite and the waiting area was comfortable and clean. I will return for needed service.
2/5/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Please don't hesitate to reach out to us if there's anything more we can do!
WEST BEND, WI
Jean S|2023 Buick Encore GX
Confirmed Service Customer
2/11/2025
Friendly and respectful
2/12/2025
Hi Jean, your wonderful feedback and rating mean a lot to us. Thank you for the great review!
WEST BEND, WI
Linda B|2019 Buick Envision
Confirmed Service Customer
1/25/2025
Loved that I was able to get needed service during a recent extended subzero event on the same day I called with no wait time and I was back on the road feeling secure in my Buick Envision. The Service Department personnel are polite, helpful, and reassuring; always important for a senior citizen who now navigates life alone.
1/26/2025
Hi, we are so happy to read such a great review about Lynch Buick GMC of West Bend! We hope you have a great day!
WEST BEND, WI
Gail W|2024 Buick Envista
Confirmed Sales Customer
1/28/2025
Good experience
Ryan DeVriend
1/29/2025
Wow, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!
HARTFORD, WI
Ken R|2019 GMC Acadia
Confirmed Service Customer
2/3/2025
Great job as always!
2/4/2025
Hi, Ken! We really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
WEST BEND, WI
Chad M|2018 Buick Encore
Confirmed Service Customer
2/3/2025
The service, communicating, support and feedback was top-notch as always
2/4/2025
Hi, Chad! We really appreciate your positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lynch Buick GMC of West Bend!
WEST BEND, WI
Renee A|2024 Buick Enclave
Confirmed Service Customer
2/11/2025
Service was done in a very timely manner, good communication.
2/12/2025
Hi there, thank you for taking the time to leave a review for us at Lynch Buick GMC of West Bend. We're happy we could meet your expectations! We sincerely value your business and look forward to your next visit!
PORT WASHINGTON, WI
Richard M|2025 Buick Encore GX
Confirmed Sales Customer
2/27/2025
Easy to use website. All of the employees we had contact with were outstanding.
ERIC HUGILL
2/28/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Lynch Buick GMC of West Bend and we hope to see you again soon!
GRAFTON, WI
Michael L|2024 Buick Envision
Confirmed Sales Customer
3/5/2025
Alex, our Salesperson, was extremely courteous and knowledgeable! He made sure any and all of our questions were addressed! We worked with Alex for the purchase of TWO Buicks!
ALEX HALLENBECK
3/6/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Lynch Buick GMC of West Bend! We sincerely value your business and look forward to your next visit!
HARTFORD, WI
Daniel C|2024 GMC Sierra 1500
Confirmed Service Customer
3/6/2025
Service visit was too notch, as always!
3/7/2025
Hi, we are so happy to read such a great review about Lynch Buick GMC of West Bend! Until the next time we meet. Take care!
WEST BEND, WI
Shirley A. Z|2023 GMC TERRAIN
Confirmed Service Customer
3/6/2025
I was a "tad" disappointed in the service that I received. Upon the return of my keys, I specifically asked if washer fluid was added? Michael Koester stated "All fluids get topped off". When I got home, I was surprised to find that the washer fluid bottle was still half empty. If all fluids get topped off, shouldn't the washer fluid bottle have been full? I added my own to the fill line. I would have driven back to the dealership, but the car did just get washed for me, which I was very pleased with. This vehicle is the first Terrain that I have leased, that I have had to add washer fluid to. Some process must have changed within the last two years with the technicians(?) I messaged Michael, provided him a photo, and he did apologize after I let him know of the issue. He offered to fill it for me the next time I got low. I was pleased with his response. While waiting for my vehicle to be serviced, I did run into my salesperson Andrew Witte. He is always so pleasant to talk with.
3/11/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
WEST BEND, WI
Jamie W|2024 Chevrolet Colorado
Confirmed Service Customer
2/12/2025
The Service dept went above and beyond to help me! They sent a technician to my house to jump my truck when Chevy roadside assistance refused to tow it to a GMC dealership. Michael kept me very informed and everything went smooth. Great communication and exceptional customer service!!!
2/13/2025
Hi, we're so glad we were able to exceed your expectations! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
WEST BEND, WI
Mark S|2025 GMC Sierra 1500
Confirmed Sales Customer
2/26/2025
They have great service and friendly environment there always willing to help you out
Andrew Witte
2/27/2025
Hi there, we're so happy we were able to help you out! Thank you again for choosing Lynch Buick GMC of West Bend and we hope to see you again soon!
WEST BEND, WI
Jeffrey W|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
3/7/2025
I was asked to pay for the oil change that was supposed to be free. This should have been already attached to my vehicle in your records. Did you stop providing washes after service too?
3/11/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
PEWAUKEE, WI
Patrice D|2025 Buick Encore GX
Confirmed Sales Customer
3/13/2025
Ryan and Patti were very friendly, efficient and knowledgeable.
Ryan DeVriend
3/14/2025
Thank you, Patrice! We're particularly proud of our staff's commitment to customer service, so it's great to hear that it shines through. Please don't hesitate to reach out if there's anything additional we can do for you.
WEST BEND, WI
Russell S|2025 GMC Sierra 1500
Confirmed Sales Customer
3/17/2025
My sales team Eric hugill was very helpful and up front with me. And Patti in finance exceptional
ERIC HUGILL
3/18/2025
Hi, we really appreciate your positive review! Thank you for highlighting some of our staff who helped make this such a great experience. If there's anything further we can do for you, we are happy to help!
NESHKORO, WI
James W|2018 GMC Acadia
Confirmed Service Customer
3/18/2025
Friendly and quick service
3/19/2025
Hello, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CEDARBURG, WI
Ryan S|2023 GMC Yukon
Confirmed Service Customer
3/19/2025
Great service as always.
3/20/2025
Hello Ryan! Thank you for your feedback! It's always a pleasure to provide great service to valued customers like you. If there’s anything specific you enjoyed, feel free to share!
FREDONIA, WI
Frederick S. C|2013 Buick LaCrosse
Confirmed Service Customer
3/25/2025
i have always find the staff helpful and friendly
3/26/2025
Thank you so much for your continued trust and for sharing your positive experience! We sincerely value your business and look forward to your next visit!
CEDARBURG, WI
Dale T|2023 GMC SIERRA 1500
Confirmed Service Customer
3/6/2025
Great service
3/7/2025
Hi, thank you for the high star rating and for the positive review! We do hope we can be of assistance in the future. Take care!
WEST BEND, WI
David L|2002 Buick Century
Confirmed Service Customer
3/7/2025
Customer service was excellent. The two rear windows were repaired and work great. The front passenger window was lubricated and does work but hesitates at two spots on the way up. Not sure that one is up to snuff, but time will tell.
3/8/2025
Hi! Thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
WEST BEND, WI
Brenda K|2022 GMC Terrain
Confirmed Service Customer
3/7/2025
Very professional and courteous.
3/8/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
NEOSHO, WI
Jon G|2023 GMC Sierra 1500
Confirmed Service Customer
3/10/2025
Chad was great; no issues.
3/11/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
WEST BEND, WI
Richard H|2017 Buick Enclave
Confirmed Service Customer
3/14/2025
This was typical oil change and tire rotation. The service was excellent; I was in and out in a short amount of time.
3/15/2025
Hi there, we're so happy we were able to help you out! Thank you again for choosing Lynch Buick GMC of West Bend and we hope to see you again soon!
JACKSON, WI
Michelle S|2018 GMC Acadia
Confirmed Service Customer
3/19/2025
Dan was extremely helpful and informative.
3/20/2025
Hello Michelle! We're glad to hear you found our staff so helpful! Our commitment is always to deliver such a great experience. If there's anything further we can do for you, we are happy to help!
CAMPBELLSPORT, WI
Ernie R|2024 Buick Envista
Confirmed Service Customer
3/26/2025
Very knowledgeable, polite, and professional
3/27/2025
Hi, thank you for your kind words and positive feedback about our team! We truly appreciate you taking the time to let us know how we did. We look forward to assisting you again in the future. Take care!
JACKSON, WI
Cole G|2020 GMC 1500 Sierra
Confirmed Service Customer
4/1/2025
Quick n. Easy
4/2/2025
Hi there, thank you for taking the time to leave a review for us at Lynch Buick GMC of West Bend! We're looking forward to your next visit!
LOMIRA, WI
Dale B|2023 Buick Enclave
Confirmed Service Customer
4/1/2025
Welcomed with a smile with oil change and tire rotation completed in 37 minutes.
4/2/2025
Hi, it is great to hear everything was done quickly and to your satisfaction! We're looking forward to your next visit with us!
MILTON, WI
Russell H|2025 GMC Sierra 1500
Confirmed Sales Customer
4/1/2025
Steve was great
STEVEN HOOKER
4/2/2025
Hello, we're happy to hear you had a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
MAYVILLE, WI
Marcia R|2025 Buick Enclave
Confirmed Sales Customer
3/26/2025
Eric Hugill was wonderful. He listened to what we wanted and helped us find the perfect vehicle. Everyone was very friendly. Our son had purchased a truck at Lynn a few years ago and that’s why we went back.
ERIC HUGILL
3/27/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
SHEBOYGAN, WI
Denise N|2016 Buick LaCrosse
Confirmed Service Customer
3/28/2025
Used the courtesy shuttle service and was kept updated on issues found. Was offered a loaner when my vehicle needed to remain overnight. My service agent even notified me of my GM points & my options for redeeming to reduce my bill.
3/29/2025
Hi, we are very happy we could provide you with a positive experience! Thank you so much again for your feedback. We hope you have a great day!
WEST BEND, WI
Dylan C|2025 GMC 1500 Sierra
Confirmed Sales Customer
4/2/2025
Ryan the salesman was extremely patient and accommodating to me
Ryan DeVriend
4/3/2025
Hello Dylan! Thank you for sharing your experience! It’s our goal to provide excellent service, and we're glad to know we met that mark for you. We're here for you anytime you need us!
HARTFORD, WI
James V|2024 GMC Sierra 3500 HD
Confirmed Service Customer
4/2/2025
Great service
4/3/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lynch Buick GMC of West Bend. We're looking forward to your next visit with us! Take care!
GLENBEULAH, WI
Ruben H|2021 GMC Yukon XL
Confirmed Service Customer
4/4/2025
Daniel has always been great with us, also the other personal that work in the service department
4/5/2025
Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!
MILWAUKEE, WI
Frederick S. C|2013 Buick LaCrosse
Confirmed Service Customer
4/4/2025
friendly, fixed problem fast and results were great!
4/5/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
CEDARBURG, WI
Carl W|2023 Buick Envision
Confirmed Service Customer
4/5/2025
My 25000 mile service was all done in about 45 minutes. Waiting room was clean with TV and WIFI. Had about half of a soda and car was ready.
4/6/2025
We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!
WEST BEND, WI
Cynthia D|2020 Buick Envision
Confirmed Service Customer
4/8/2025
Great as always.
4/9/2025
Hi, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!
WEST BEND, WI
Gerald J|2018 Buick Envision
Confirmed Service Customer
4/9/2025
I have always did follow up service on my Buicks with the dealer
4/10/2025
Hi Gerald, thank you so much for your high rating. Thanks again for taking the time to leave us this information about your recent visit. Take care!
WEST BEND, WI
Timothy D|2025 GMC Yukon XL
Confirmed Sales Customer
4/3/2025
Everybody is always friendly and informative!
ALEX HALLENBECK
4/4/2025
We truly appreciate your feedback! Our team is committed to providing outstanding service, and it’s rewarding to know that we’re meeting that goal. We look forward to welcoming you again on your next visit! Take care!
PLYMOUTH, WI
Patricia L|2025 Buick Encore GX
Confirmed Sales Customer
4/3/2025
Thank you for great service and a great vehicle!!!
ALEX HALLENBECK
4/4/2025
Hi Patricia! Your satisfaction is important to us, so we sincerely thank you for choosing Lynch Buick GMC of West Bend and look forward to serving you again! Please let us know if there is anything else we can do for you; we are more than happy to help!
JACKSON, WI
Heidi F|2015 GMC Terrain
Confirmed Service Customer
4/3/2025
Very friendly. Quick service. Wonderful waiting area so I can work remote. I feel very comfortable coming here for service.
4/4/2025
Hello Heidi! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Please don't hesitate to reach out to us if there's anything more we can do!
JACKSON, WI
Christopher M|2025 GMC Sierra 1500
Confirmed Sales Customer
4/9/2025
All staff we worked with were great. Prompt with phone calls and information. We are very satisfied with our experience!
Ryan DeVriend
4/10/2025
Hi Christopher! Your satisfaction is important to us, so we sincerely thank you for choosing Lynch Buick GMC of West Bend and look forward to serving you again! Please let us know if there is anything else we can do for you; we are more than happy to help!
ZEELAND, MI
Kathleen M|2023 GMC Acadia
Confirmed Service Customer
4/14/2025
Professional and helpful!
4/15/2025
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
JACKSON, WI
Scott M|2024 GMC Sierra 1500
Confirmed Service Customer
4/16/2025
Came in ahead of time while techs were still at lunch. They got it done in record time and did a great job.
4/17/2025
Hi there, we're so happy we were able to help you out! Thank you again for choosing Lynch Buick GMC of West Bend and we hope to see you again soon!
WEST BEND, WI
Katelyn G|2025 Buick Encore GX
Confirmed Sales Customer
4/22/2025
Alex is great to work with! He is a big part of why I chose to stay with Buick.
ALEX HALLENBECK
4/23/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Lynch Buick GMC of West Bend! We sincerely value your business and look forward to your next visit. Take care!
MEQUON, WI
Margaret D|2022 GMC Acadia
Confirmed Service Customer
4/24/2025
Completed ahead of time.
4/25/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
WEST BEND, WI
Douglas N|2018 Buick Encore
Confirmed Service Customer
4/12/2025
7 hours after appointment is too long to complete mechanic inspection.
4/16/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
WEST BEND, WI
Christopher W|2021 GMC Terrain
Confirmed Service Customer
4/13/2025
Fast oil change and four tire rotation, plus a free car wash to boot. Pleasant atmosphere, seat back and have a coffee while you wait.
4/14/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
WEST BEND, WI
Joan F|2022 Buick Envision
Confirmed Service Customer
4/14/2025
Friendly and willingness to help
4/15/2025
Hi, thank you for your kind words and positive feedback about our team! We truly appreciate you taking the time to let us know how we did. We look forward to assisting you again in the future. Take care!
GALENA, IL
Kathryn F|2025 Buick Envision
Confirmed Sales Customer
4/20/2025
Salesman was great
Andrew Witte
4/21/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Lynch Buick GMC of West Bend and we hope to see you again soon!
JACKSON, WI
Jeff B|2021 GMC Acadia
Confirmed Service Customer
4/22/2025
Very efficiently checked in, super comfortable waiting lounge, my car was serviced, washed and ready 15 minutes earlier than expected. Even though I was at a GMC dealership, I received top tier Cadillac quality service!
4/23/2025
Hello there, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lynch Buick GMC of West Bend!
MILWAUKEE, WI
Daniel C|2024 GMC Sierra 1500
Confirmed Service Customer
4/22/2025
Great service, everyone was friendly and facility was top notch!
4/23/2025
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WEST BEND, WI
Mark B|2024 Buick Enclave
Confirmed Service Customer
4/29/2025
Dan was great in getting us in promptly and the work was done on time. Excellent organization!
4/30/2025
Hello, Mark! We're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
GRAFTON, WI
Sonja B|2024 GMC Terrain
Confirmed Service Customer
4/30/2025
Our transmission needed to be replaced and the staff at Lynch were so helpful in assisting us. We received a loaner vehicle and we were able to continue to do the things we needed to do. I want to especially thank Michael Koehler for all his help in making this a good experience since my husband is disabled and it gets difficult at times. Thanks again for a job well done.
5/1/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!
WEST BEND, WI
Donald W|2025 GMC Sierra 1500
Confirmed Sales Customer
5/1/2025
My salesman was awesome. He never pressured me into buying. Did everything he said he was going to do and more. The rest of the management team was also very good and timely.
Andrew Witte
5/2/2025
Hello, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!
JACKSON, WI
Donna M. O|2012 GMC Terrain
Confirmed Service Customer
5/1/2025
Michael in Service was great. He explained in detail the service that was need, the estimated price and time needed to do the work. We were thrilled that the work got done in the same day!
5/2/2025
Hi, thanks for your praise and kind comments about our team and for letting our team know how we did! We look forward to helping again in the future. Take care!
WEST BEND, WI
Jim A|2017 Buick Encore
Confirmed Service Customer
5/5/2025
Easy to book appointment, great communication with Chad and easy and expedient pickup to fit needs of my schedule. Thank you for the once-again great and friendly service!
5/6/2025
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GERMANTOWN, WI
Brian B|2022 GMC 1500 Sierra
Confirmed Service Customer
5/6/2025
Great Service
5/7/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
SLINGER, WI
Joan F|2026 GMC Terrain
Confirmed Sales Customer
5/7/2025
It was wonderful everything was quick, things were explained completely, and set up for me. Alex was excellent to work with. Kind and patient, great attitude . I would like to give him 10 stars.!
ALEX HALLENBECK
5/8/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
NEW BERLIN, WI
Matthew H|2025 GMC Sierra 1500
Confirmed Sales Customer
5/7/2025
Interactions with the salesman Steve Hooker and the finance manager Patti was a positive experience. They were professional and helpful.
STEVEN HOOKER
5/8/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
WILMETTE, IL
Dale T|2023 GMC SIERRA 1500
Confirmed Service Customer
5/9/2025
great service people
5/10/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Lynch Buick GMC of West Bend and we hope to see you again soon!
WEST BEND, WI
Paul L|2023 Chevrolet Colorado
Confirmed Service Customer
5/9/2025
Service was good and so has been the follow up. All went as it should.
5/10/2025
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MENOMONEE FALLS, WI
Carrie S|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
4/25/2025
Service was great
4/26/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
ADELL, WI
Kathryn E|2024 GMC Terrain
Confirmed Service Customer
4/25/2025
I was greeted with respect (sorry that I missed the message that Chad would be taking care of my car that day). My contact information is different from my husband’s. Please update that information. My contact phone number is 414-313-1869. Please contact me via that number. Thank you! I enjoyed the yummy popcorn while waiting for my tire to be fixed. My only problem was that the music in the waiting area was way too loud for my taste.
4/26/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
GRAFTON, WI
Matthew T|2025 GMC Yukon
Confirmed Sales Customer
4/26/2025
Went well. Quick and easy purchase process.
Andrew Witte
4/27/2025
We're glad everything was completed quickly and to your satisfaction! Congratulations on your new vehicle! Thank you so much for your feedback! We hope you have a great day!
EVANSVILLE, WI
Todd S|2025 GMC Sierra 1500
Confirmed Sales Customer
4/30/2025
The process was great. Sales person was great. Wanted to buy GM extended warranty but was not able to. Only offered 3rd party plan which I am not at all interested in.
ERIC HUGILL
5/1/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
COLGATE, WI
Michael B|2025 Buick Envista
Confirmed Service Customer
5/6/2025
Great service!
5/7/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
SLINGER, WI
Randolph R|2023 GMC Terrain
Confirmed Service Customer
5/6/2025
Excellent service!!!!
5/7/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
KEWASKUM, WI
Brian W|2021 Chevrolet Express
Confirmed Service Customer
5/9/2025
Oil change and balancing the tires were fine but there were marks left on the aluminum rims from the socket used to tighten the lug nuts and I feel this should be fixed. This was on all 4 tires.
5/13/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
JACKSON, WI
Susan K|2022 GMC Terrain
Confirmed Service Customer
5/15/2025
Customer Service is great!
5/16/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
HARTFORD, WI
Travis R|2025 GMC Sierra 1500
Confirmed Sales Customer
5/13/2025
I inquired about a vehicle on a Saturday evening, not expecting to hear back until Monday morning, however Alex reached out Sunday morning. The vehicle I inquired about had just been sold, but Alex verified that they had another coming in and I was able to put a deposit on it. I had a very short deadline which I needed the vehicle by, and after the vehicle I was waiting for seemed to be a bit delayed, Alex went out of his way to find another vehicle exactly like the one I was waiting on. He arranged the transfer of that vehicle to Lynch and had the extra options I wanted installed and ready for me to pick up within 2 days. Overall just a great experience. I would recommend Alex and the Lynch team to anyone in the market for a GM.
ALEX HALLENBECK
5/14/2025
Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
WATERTOWN, WI
Jeffrey S|2025 Buick Enclave
Confirmed Sales Customer
5/17/2025
incredible salesman Alex!!!!! Patient , knowledgeable, sweet, honest, kind, very engaging!!
ALEX HALLENBECK
5/18/2025
Hi, thank you for your kind review; we are happy to pass along your comments to our staff here at Lynch Buick GMC of West Bend! We sincerely value your business and look forward to your next visit. Take care!
CEDARBURG, WI
Mary M|2025 Buick Encore GX
Confirmed Service Customer
5/20/2025
Got the job done quick
5/21/2025
Hi, it is great to hear everything was done quickly and to your satisfaction! We're looking forward to your next visit with us!
GRAFTON, WI
Ryan S|2023 GMC Yukon
Confirmed Service Customer
5/20/2025
Always a pleasure working with Chad.
5/21/2025
Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!
FREDONIA, WI
Pamela S|2025 Buick Enclave
Confirmed Sales Customer
5/21/2025
Good selection, great people
MIKE SOBASKI
5/22/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Lynch Buick GMC of West Bend and we hope to see you again soon!
SHEBOYGAN, WI
Eileen S|2019 Buick Envision
Confirmed Service Customer
5/23/2025
Everyone there is very nice and welcoming. They treat you with respect and let you know exactly how everything is good better otherwise and I appreciate that. Michael thank you for a nice experience.
5/24/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
WEST BEND, WI
Barbara L|2017 Buick LaCrosse
Confirmed Service Customer
5/15/2025
Friendly, experienced staff!
5/16/2025
Hi, thank you for your kind words and positive feedback about our team! We truly appreciate you taking the time to let us know how we did. We look forward to assisting you again in the future. Take care!
WEST BEND, WI
Rick G|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
5/16/2025
Everything went well. All people we dealt with were personable and helpfully. My only issue was the Infotainment system was never taken out of demo mode so changes we made were lost when truck was turned off.
ERIC HUGILL
5/17/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
GERMANTOWN, WI
Ryan S|2023 GMC Yukon
Confirmed Service Customer
6/2/2025
Lynch helped make the best out of a very bad situation.
6/3/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FREDONIA, WI
Victoria R|2020 Buick Envision
Confirmed Service Customer
6/3/2025
The service was fast and excellent.
6/4/2025
Hi, thank you for taking the time to leave a review for us at Lynch Buick GMC of West Bend! We're looking forward to your next visit!
KEWASKUM, WI
Thomas C|2024 GMC Canyon
Confirmed Sales Customer
6/4/2025
Easy process & friendly staff. Eric was great. Worked with me to get an all around good deal that got me into a new truck & so far I'm loving it. Thanks!
ERIC HUGILL
6/5/2025
Congratulations on your new vehicle! We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Lynch Buick GMC of West Bend and we hope to see you again soon!
WEST BEND, WI
Rosie W|2023 Buick Enclave
Confirmed Service Customer
6/8/2025
Everyone is friendly and easy to work with
6/9/2025
Hi, thank you for taking the time to leave a review for us at Lynch Buick GMC of West Bend! We're looking forward to your next visit!
KEWASKUM, WI
Donald L|2023 Chevrolet Traverse
Confirmed Service Customer
6/10/2025
Mike K. did an outstanding job explaining everything we needed to do and what he needed to do on his end. Would recommenced the service we received to others.
6/11/2025
Hello, we're happy to hear you had such a positive experience with our staff! Your recommendation also means so much to us and we're so happy to have earned it. We look forward to helping again in the future. Take care!
HARTFORD, WI
Stanley K|2024 GMC Acadia
Confirmed Service Customer
6/12/2025
Service dept for a oil change gave me a estimated completion time and finished in less the time. Friendly professional team!
6/13/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
THIENSVILLE, WI
Patricia W|2026 GMC Terrain
Confirmed Sales Customer
5/28/2025
Salesman was helpful.Was not pushy and was considerate
Ryan DeVriend
5/29/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Lynch Buick GMC of West Bend! We sincerely value your business and look forward to your next visit. Take care!
WEST BEND, WI
Coyla/dean S|2020 Buick Enclave
Confirmed Service Customer
6/2/2025
Everyone was very helpful
6/3/2025
Hi, thank you for taking the time to leave a review for us at Lynch Buick GMC of West Bend! We're looking forward to your next visit!
KEWASKUM, WI
Nick E|2018 GMC 1500 Sierra
Confirmed Service Customer
6/4/2025
Everyone was beyond accommodating. I can't stress enough the professionalism of all the staff at Lynch. I'm so thankful for everyone's help and hard work that was performed on my behalf. I most definitely recommend this dealership to anybody in the future that needs a vehicle or service. Thank you Everyone at Lynch for a job perfectly well done!
6/5/2025
Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
OKAUCHEE, WI
Theodore B|2021 GMC 1500 Sierra
Confirmed Service Customer
6/4/2025
Scraping is gone, but brakes still pulsate. I take my truck to a dealer because I travel with it and need it done right. Brakes were done a couple of months ago and are now back for more repairs.
6/5/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
CEDARBURG, WI
Taylor D|2024 GMC Yukon
Confirmed Service Customer
6/9/2025
Great staff and facility!
6/10/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Lynch Buick GMC of West Bend and we hope to see you again soon!
PLYMOUTH, WI
Greg P|2022 GMC 1500 Sierra
Confirmed Service Customer
6/9/2025
Chad is great
6/10/2025
Thank you for your kind review about our staff! We hope to be of service to you again in the future. Take care!
MILWAUKEE, WI
Kathleen G|2021 Buick Envision
Confirmed Service Customer
6/12/2025
Very helpful while there. But i am finding a problem i didn't have before. When i stop for a minute with my foot on the brake and then slowly take off my car jerks a few times like I'm learning to drive stick shift!
6/13/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
RICHFIELD, WI
Lynn H|2023 GMC Acadia
Confirmed Service Customer
6/13/2025
Always very professional and transparent
6/13/2025
Hi, thank you for taking the time to leave a review for us at Lynch Buick GMC of West Bend! We're looking forward to your next visit!
MENOMONEE FALLS, WI
David O|2023 GMC Sierra 1500
Confirmed Service Customer
6/14/2025
Very good
6/15/2025
Thank you so much for choosing Lynch Buick GMC of West Bend and for leaving us a wonderful star rating, David. We truly appreciate your support and look forward to assisting you next time!
WEST BEND, WI
Jeff B|2021 GMC Acadia
Confirmed Service Customer
6/17/2025
I had an near emergency and they got me in same day if I could drop the car off.
6/18/2025
Hello, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
MILWAUKEE, WI
James W|2023 Buick Envision
Confirmed Service Customer
6/17/2025
All service was completed quickly and properly.
6/18/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
WEST BEND, WI
David K|2025 GMC Sierra 1500
Confirmed Sales Customer
6/18/2025
My entire process was handled with great customer care and courtesy. From the start of ordering my new truck to taking delivery of the vehicle, Taylor and Alex took care of my every need and were very responsive to my questions throughout the process.
ALEX HALLENBECK
6/19/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
RUBICON, WI
Mary R. K|2018 GMC Terrain
Confirmed Service Customer
6/24/2025
Staff was friendly and job was completed in the expected time.
6/25/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
FREDONIA, WI
Carla P|2019 Buick Encore
Confirmed Service Customer
6/25/2025
Great service as always.
6/26/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
KEWASKUM, WI
Ernest P|2024 GMC Canyon
Confirmed Sales Customer
6/25/2025
Smooth, no issues.
MIKE SOBASKI
6/26/2025
Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!
SALUDA, NC
John V|2023 Chevrolet Malibu
Confirmed Service Customer
6/26/2025
The team was very friendly and efficient and the waiting area was nice
6/27/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CAMPBELLSPORT, WI
Duane H|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
6/29/2025
All nice people in west bend location. It was a good buying experience.
MIKE SOBASKI
6/30/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
CAMPBELLSPORT, WI
Linda O|2020 Buick Enclave
Confirmed Service Customer
7/2/2025
Very efficient and timely
7/3/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
WEST BEND, WI
Andrew W|2019 Buick Regal
Confirmed Service Customer
7/5/2025
Above and beyond thanknyou
7/6/2025
Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
KEWASKUM, WI
Andrew A|2025 GMC Sierra 1500
Confirmed Sales Customer
7/8/2025
Excellent Service
Ryan DeVriend
7/9/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
OCONOMOWOC, WI
Michael F|2021 GMC Yukon XL
Confirmed Service Customer
7/9/2025
Oil and tire rotation quick and cheap.
7/10/2025
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
LISBON, WI
Jim A|2020 GMC 2500HD Sierra
Confirmed Service Customer
7/9/2025
First class as always. Chad is always great to work with whether it be routine maintenance or specific issues needing to be addressed. This experience was no exception - perfect in every way. Thank you!
7/10/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
GERMANTOWN, WI
Leslie H|2026 GMC Terrain
Confirmed Sales Customer
7/10/2025
Good experience overall
ERIC HUGILL
7/11/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
GREENVILLE, WI
Scott S|2024 GMC Terrain
Confirmed Service Customer
7/11/2025
Friendly
7/12/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
WEST BEND, WI
Timothy S|2025 GMC 1500 Sierra
Confirmed Sales Customer
7/15/2025
We had a great experience from the time we walked in the door and Alex met us to the time we walked out the door with the keys to our new denali ultimate. Alex is a very passionate salesman, with a lot of detailed information and knowledge, very happy we got to meet him and he is extremely well mannered and professional. Thanks again for selling us this beautiful truck. Tim & Susie
ALEX HALLENBECK
7/16/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
OAKFIELD, WI
June/charles S|2023 Buick Encore GX
Confirmed Service Customer
6/17/2025
Daniel took great care of me & my car. Prompt, efficient service. Asked if I would like a car wash, and of course I said "yes"!
6/18/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
WEST BEND, WI
Daniel R|2025 Buick Enclave
Confirmed Sales Customer
6/20/2025
All were very welcoming and helpful, all questions were answered well!
Andrew Witte
6/21/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Lynch Buick GMC of West Bend and we hope to see you again soon!
PLYMOUTH, WI
Mark H|2025 GMC Sierra 1500
Confirmed Sales Customer
6/24/2025
From the moment we walked into the dealership, everyone was extremely friendly and helpful. The entire buying process was easy and straightforward. Would definitely buy another vehicle from Lynch.
ERIC HUGILL
6/25/2025
Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!
PORT WASHINGTON, WI
John M|2025 GMC Acadia
Confirmed Sales Customer
6/24/2025
Just see Mike for answers.
MIKE SOBASKI
6/27/2025
Our team has acknowledged this review.
JACKSON, WI
Nicholas F|2025 GMC Sierra 1500
Confirmed Sales Customer
6/27/2025
Great dealership experience!
MIKE SOBASKI
6/28/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
DOUSMAN, WI
John V|2018 GMC 1500 Sierra
Confirmed Service Customer
7/14/2025
The person I spoke with was very transparent giving me the price estimate of the service before it even began. It was also very quick.
7/15/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CAMPBELLSPORT, WI
Angela J|2018 Buick Encore
Confirmed Service Customer
7/18/2025
I've had problems since the beginning with the car i bought. it made noises and i had to pay to have that fixed within the first 3 months, then at the 6 month mark the air conditioner went out completely. i wish i would've went somewhere else to purchase a car.
7/19/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
WEST BEND, WI
Timothy D|2025 GMC Canyon
Confirmed Sales Customer
7/18/2025
Excellent personal service from start to finish.
ALEX HALLENBECK
7/19/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
WEST BEND, WI
Ardell S|2025 Buick Envision
Confirmed Sales Customer
7/16/2025
Ryan was very genuine and treated us like family. Best experience I have had in all my years of purchasing vehicles! Thank you Ryan and all of the Lynch team!
Ryan DeVriend
7/17/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Lynch Buick GMC of West Bend! We sincerely value your business and look forward to your next visit. Take care!
RICHFIELD, WI
Jeremy A|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
7/18/2025
Andrew was great. He was very thorough during the process of finding, obtaining, and delivering my new truck. He introduced me to the service department. Chad accompanied us through the shop to see my truck before it was delivered. Tyler in finance was very helpful as well. Overall, the expertise was evident and I’ll be glad to share my experience with family and friends. Thanks again!
Andrew Witte
7/19/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
RINGLE, WI
Paul G|2024 GMC Sierra 2500 HD
Confirmed Service Customer
7/18/2025
Lynch GMC always works hard on customer satisfaction, and they come through.
7/19/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HUBERTUS, WI
John B|2019 GMC 1500 Sierra
Confirmed Service Customer
7/18/2025
Was very good
7/19/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
KEWASKUM, WI
Dale B|2023 Buick Enclave
Confirmed Service Customer
7/25/2025
Michael is very courteous and professiona; got my vehicle in early with outstanding service.
7/26/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
MILTON, WI
Marilyn S|2025 Buick Envision
Confirmed Sales Customer
7/30/2025
I had a wonderful experience working with Lynch’s Taylor Darr and Mike Sobaski. Mike was my main point of contact at Lynch and was so patient in explaining features about the car to me more than once. I know I will be calling him in the future to walk me through a few more things on this car so I can get used to the many technical things it has to offer. Mike is a true asset to the Lynch organization. Also wanted to mention that Patty in Lynch’s Finance Department was a good person to work with, too. Her years of experience in this position are evident when working with her.
MIKE SOBASKI
7/31/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Lynch Buick GMC of West Bend! We sincerely value your business and look forward to your next visit. Take care!
THERESA, WI
Daniel L|2023 GMC Acadia
Confirmed Service Customer
8/5/2025
Excellent service & staff.
8/6/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HARTFORD, WI
Barbara Z|2020 Buick Envision
Confirmed Service Customer
8/11/2025
I asked for a little paint to be put on a scratch and they were more than willing to help me fix my mistake. They are always very prompt and check everything over so I feel safe.
8/12/2025
Hi, thanks for your praise and kind comments about our team. Thank you again for taking the time to let the world know about your positive experience. Best wishes, Lynch Buick GMC of West Bend
WEST BEND, WI
Richard B|2025 GMC Sierra 1500
Confirmed Sales Customer
8/12/2025
This is the fourth vehicle I’ve bought from Lynch GMC Buick, and Andrew, my salesperson, always goes above and beyond. I highly recommend contacting Andrew—he’ll make sure you find the perfect vehicle for your needs.
Andrew Witte
8/13/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Lynch Buick GMC of West Bend! We sincerely value your business and look forward to your next visit. Take care!
WEST BEND, WI
Kyle S|2024 GMC Sierra 1500
Confirmed Service Customer
8/15/2025
Friendly, efficient
8/16/2025
We’re glad to hear our service was both friendly and efficient! Thank you for sharing, and we look forward to welcoming you again on your next visit!
RICHFIELD, WI
Dennis/peggy P|2025 GMC Sierra 2500 HD
Confirmed Service Customer
8/16/2025
Completed my service in a timely manner, actually quite fast, and explained all the items they reviewed during the multi-point inspection. Good job
8/17/2025
We’re glad to hear your service was not only fast but also explained clearly during the inspection. That balance of speed and transparency is what we aim for every visit. Wishing you a fantastic day!
WEST BEND, WI
Jerome H|2005 GMC Canyon
Confirmed Service Customer
8/16/2025
Promptly greeted me upon arrival. Service completed in a timely manner. Vehicle inspection explained.
8/17/2025
We’re so pleased you were greeted promptly and kept informed throughout your service. That kind of attention is what we believe every guest deserves. Please don’t hesitate to reach out if there’s anything additional we can do for you!
CAMPBELLSPORT, WI
Jason W|2022 GMC Yukon XL
Confirmed Service Customer
8/18/2025
The service representative was indifferent and borderline rude. No eye contact, couldn't care less for my questions or time. I'm surprised this dealership would put someone with such a poor attitude and demeanor in front of customers. I got the impression the man hated his job, didn't care about anything going on around him, and truly didn't care why I was there or what I needed. My vehicle had 2 recalls, both were fixed. I've purchased two vehicles from this dealership and will never come back after this experience for service or future purchases.
8/20/2025
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
CEDARBURG, WI
Rachael M|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
8/19/2025
It’s a great experience working with Andrew at Lynch to purchase vehicles. We had a great experience on our last truck purchase. I am sure we will be back to Lynch when we need another vehicle.
Andrew Witte
8/20/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit. Take care!
SLINGER, WI
Kathleen G|2021 Buick Envision
Confirmed Service Customer
8/20/2025
I always get good setvice at Lynch
8/21/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Lynch Buick GMC of West Bend and we hope to see you again soon!
RICHFIELD, WI
Jessica L|2025 GMC Yukon
Confirmed Sales Customer
7/23/2025
Mike was awesome to work with and Patti was very knowledgeable with loan services
MIKE SOBASKI
7/24/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Lynch Buick GMC of West Bend! We sincerely value your business and look forward to your next visit. Take care!
WEST BEND, WI
Monica R|2024 GMC Terrain
Confirmed Service Customer
7/24/2025
Everyone there is so kind and has a lot of patients making sure all my needs are met. I am greatful that the driver took me back home & picked me up while I had my car detailed. He is such a friendly man & a safe driver.
7/25/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
SLINGER, WI
Jamie W|2024 Chevrolet Colorado
Confirmed Service Customer
7/25/2025
I had my first oil change and tire rotation done, everything went fast and smooth!
7/26/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Lynch Buick GMC of West Bend and we hope to see you again soon!
WEST BEND, WI
Ryan S|2023 GMC Yukon
Confirmed Service Customer
8/5/2025
Great dealership
8/6/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
FREDONIA, WI
Mark B|2024 Buick Enclave
Confirmed Service Customer
8/12/2025
Awesome people working at Lynch and always a pleasure visiting!
8/13/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
GRAFTON, WI
Deborah B|2024 GMC Terrain
Confirmed Service Customer
8/14/2025
They always keep me updated on what needs to be replaced or when it should be
8/15/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Lynch Buick GMC of West Bend and we hope to see you again soon!
KEWASKUM, WI
Nick E|2018 GMC 1500 Sierra
Confirmed Service Customer
8/19/2025
Everyone was nice, professional and friendly.
8/20/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
OKAUCHEE, WI
Mary D|2020 GMC Terrain
Confirmed Service Customer
8/19/2025
Was greeted promptly when I arrived and reviewed the service that was to be performed. Then wad shown to waiting area.
8/20/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
WEST BEND, WI
Tara H|2021 GMC Yukon
Confirmed Service Customer
8/25/2025
The service department was excellent! Very clean, professional, and timely.
8/26/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Lynch Buick GMC of West Bend
SHEBOYGAN, WI
Linda G|2021 GMC Yukon XL
Confirmed Service Customer
8/27/2025
Brought my car in for a safety recall The repair was done in the time indicated by the service representative. Even received a car wash at the end of the service. Excellent experience.
8/28/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
WAUKESHA, WI
Heather B|2019 Buick Encore
Confirmed Service Customer
9/9/2025
You have a sign that says "Over Communicate" in your service department. If that is between your employees, fine. If it is for your customers you should cover it immediately. $200/ hour for labor? You may charge "an automatic hour" for reading computer codes but to say it actually takes an hour is a lie. An "automatic 10% up to $40 for 'supplies'"? Where is that communicated? Also, unless it was donut day in the shop there is no way there were $35 of "supplies" used installing a new battery. Most places will install a battery for free when you purchase the battery. 3% credit card charge? Ever since Lynch became a megacorporation they have forgotten everything they used to know about customer service and how to treat people. I stopped buying cars from Lynch after 25 years because of the sales methods. Now, nearly $600 to diagnose and install a new battery? Done with service too. It's a shame. Lynch used to be about people. Not anymore and not for a long time.
9/10/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
WEST ALLIS, WI
Timothy D|2025 GMC Canyon
Confirmed Service Customer
9/12/2025
My brand new 2025 GMC Canyon had a check engine light after only 1800 miles. My sales rep got the truck in in one day and the team determined it was a faulty crank case pressure sensor. Well the need for service within the first few months of ownership is not exactly confidence inspiring, I was 100% satisfied and how the dealership handled the issue.
9/13/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
WEST BEND, WI
Barbara S|2022 Buick Encore
Confirmed Service Customer
9/18/2025
Good
9/19/2025
Thank you for your feedback! We’re glad your service was good, and we’ll continue providing that same reliable experience every visit.
WEST BEND, WI
Mary H|2022 GMC Yukon XL
Confirmed Service Customer
9/19/2025
Very friendly and quick service
9/20/2025
It’s great to hear our service was both friendly and quick—that combination is what we always want to deliver. If you have any more comments or need further assistance, feel free to reach out!
WEST BEND, WI
John V|2018 GMC 1500 Sierra
Confirmed Service Customer
9/19/2025
Staff was as friendly as always, additionally there was a price estimate always available prior to service.
9/20/2025
It’s great to hear our friendly staff and clear price estimates made your experience smooth and transparent. We look forward to welcoming you again on your next visit!
CAMPBELLSPORT, WI
Leon S|2022 Chevrolet Tahoe
Confirmed Service Customer
8/21/2025
West Bend team is great! I’m always greeted with open arms! Great customer service!!!!!
8/22/2025
We’re delighted to hear how welcome the Lynch Buick GMC of West Bend team makes you feel—friendliness and great care are what we love to provide. We can’t wait to greet you with open arms again soon!
MILWAUKEE, WI
Robertsusan C|2019 GMC Yukon XL
Confirmed Service Customer
8/27/2025
The professionalism and Customer Service at Lynch in West Bend is always exceptionable. It’s actually a pleasure to take your car in for service at Lynch.
8/28/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
HUBERTUS, WI
Cindy R|2023 GMC Acadia
Confirmed Service Customer
9/1/2025
Oil change and tire rotation. Service was done everything explained and reviewed with me as to my car's check up. Staff was very nice to work with as usual. I drive 40 minutes to have Lynch service my vehicle that i bought from them. Would not go to another dealership. We enjoy working with them always helpful.
9/2/2025
It truly means a lot that you’re willing to drive 40 minutes to work with our team! We’re thrilled that our service, explanations, and care continue to make your visits worthwhile. We look forward to seeing you again soon!
FOND DU LAC, WI
Michelle S|2018 GMC Acadia
Confirmed Service Customer
9/7/2025
Great service and advisors
9/8/2025
Thank you for highlighting our service and advisors! It means a lot, and we look forward to welcoming you again on your next visit!
CAMPBELLSPORT, WI
Douglas H|2026 GMC Sierra 1500
Confirmed Service Customer
9/9/2025
The truck that I purchased has a shudder that comes and goes. The tranmission goes from smooth at times to gear-hunting. While in cruise control on brand new roads at highway speeds, the truck shakes and shudders enough that my wife and I both noticed it on a recent trip up north. The service team said they could find nothing wrong with the truck, and they could not replicate the problem. i suggest a test drive with me to clarify the issue.
9/10/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
WEST BEND, WI
Thomas S|2026 GMC Sierra 1500
Confirmed Sales Customer
9/16/2025
The staff is so friendly. Chris and Patti were both great to work with.
CHRISTOPHER KUCHARAS
9/17/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
WESTBEND, WI
Dan N|2015 GMC 1500 Sierra
Confirmed Service Customer
9/29/2025
I had an issue with the fan belts racing due to a faulty thermostat. It was a Saturday morning. I pleaded to get my truck in for service that morning as I had to install a two railing sections 90 miles away first thing Monday morning. They were able to get me in and out within three hours and all was well...though a bit pricey just to install a new thermostat. But...I'm grateful.
9/30/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
KEWASKUM, WI
Michelle B|2021 GMC Acadia
Confirmed Service Customer
9/29/2025
From start to finish it was fine. Even though my warranty covered everything, I'm still shocked at the labor cost being $900.
9/30/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
WEST BEND, WI
Bruce B|2026 Buick Enclave
Confirmed Sales Customer
9/30/2025
Everybody was helpful and thoughtful about our needs. Everything was explained to us on how things worked. Would recomend you to others looking to urchase a new vehicle
Ryan DeVriend
10/1/2025
Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
HUBERTUS, WI
Richard W|2018 GMC 1500 Sierra
Confirmed Service Customer
10/8/2025
I have work done on my GM truck here because it's where I bought the truck. I know they will go over the whole truck to make sure everything is right.
10/9/2025
Thank you for your feedback and high star rating. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
WEST BEND, WI
Douglas N|2018 Buick Encore
Confirmed Service Customer
10/10/2025
Checked for oil leaks, none found, cleaned car, no charge.
10/11/2025
We’re happy to hear everything checked out great and that you appreciated the extra care we put in, right down to cleaning your car! It’s those small touches that make a big difference. We look forward to seeing you again soon and keeping things running smoothly!
WEST BEND, WI
Ryan S|2023 GMC Yukon
Confirmed Service Customer
10/16/2025
Great dealership
10/17/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
FREDONIA, WI
Mark B|2024 Buick Enclave
Confirmed Service Customer
10/16/2025
Always great working with Chad Lintner!
10/17/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
GRAFTON, WI
Taylor D|2025 GMC Yukon
Confirmed Sales Customer
10/16/2025
great experience!!!
ALEX HALLENBECK
10/17/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GRAFTON, WI
Diane S|2020 Buick Envision
Confirmed Service Customer
10/17/2025
Very prompt and thorough. Explained in detail vehicle condition.
10/18/2025
We’re glad you appreciated the detailed explanations and prompt service! Clear communication and thorough care are very important to us, and your recognition means a lot. We look forward to seeing you again soon!
WEST BEND, WI
Tom P|2022 GMC 1500 Sierra
Confirmed Service Customer
10/20/2025
I took my truck for routine service, oil change tire rotation ect and they were quick and friendly!
10/22/2025
Tom Popies, thanks again for taking the time to leave us this information about your recent visit. Your great feedback truly made our day! If you ever need anything in the future, please don't hesitate to let us know. Take care!
JACKSON, WI
Dale T|2023 GMC Sierra 1500
Confirmed Service Customer
10/21/2025
Just a great service center
10/22/2025
We’re thrilled you think so highly of our service center! Providing great service is what we aim for every day, and we look forward to making your next visit just as positive and seamless.
WEST BEND, WI
Jill H|2019 GMC ACADIA
Confirmed Service Customer
10/21/2025
Michael was helpful! I feel confident in the services we receive here at Lynch
10/22/2025
Michael is so glad to hear he was helpful! We’re thrilled that you feel confident in the services you receive at Lynch Buick GMC of West Bend, and we can’t wait to continue providing that same peace of mind on your next visit.
WEST BEND, WI
Cody J|2026 GMC Sierra 1500
Confirmed Sales Customer
10/22/2025
Eric and Patti we excellent to work with and could not recommend them enough to anyone buying a vehicle.
ERIC HUGILL
10/23/2025
Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing Lynch Buick GMC of West Bend and we hope to see you again soon!
OSHKOSH, WI
Rosie W|2023 Buick Enclave
Confirmed Service Customer
10/22/2025
Fast, accurate and polite employees at Lynch.
10/23/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
KEWASKUM, WI
Fred R|2024 Buick Enclave
Confirmed Service Customer
10/22/2025
On time, friendly. clean waiting room with beverages and popcorn. Service completed timely.
10/23/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
WEST BEND, WI
Timothy S|2025 GMC Yukon
Confirmed Service Customer
10/23/2025
My Supercruise is worse now than when I brought it in and my phone continues to disconnect from my truck. When I called Dan, in service, to schedule an appointment to bring it back in, I was told that they will look at it again but there might be anything that can be done because the mechanic performed all of the updates that were available. If this is what I have to put up with after purchasing a $90,000 truck, I will begin the buy back process. I am not happy at all with this vehicle!
10/24/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
WEST BEND, WI
Nancy L|2023 GMC Acadia
Confirmed Service Customer
10/23/2025
Excellent experience from scheduling to completion
10/25/2025
Nancy Larson, thanks again for taking the time to leave us this information about your recent visit. Please let us know if there is anything else we can do for you; we are more than happy to help!
WEST BEND, WI
Todd T|2023 GMC Sierra 1500
Confirmed Service Customer
10/24/2025
Best in class
10/25/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
OCONOMOWOC, WI
Donald W|2024 Buick Envista
Confirmed Service Customer
9/23/2025
Ok
9/24/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
HARTFORD, WI
John T|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
10/8/2025
Very quick & efficient-barely waited at all.
10/9/2025
We're glad everything was completed quickly, efficiently, and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
WEST BEND, WI
Jerome B|2026 Buick Enclave
Confirmed Sales Customer
10/9/2025
Mike was knowledgeable friendly and explained the car and the buying process very well.
MIKE SOBASKI
10/10/2025
Hello, we're happy to hear you had a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
WEST BEND, WI
Gregory O|2022 GMC 1500 Sierra
Confirmed Service Customer
10/16/2025
Done correctly and right away
10/17/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
MEQUON, WI
Sarah S|2020 GMC Terrain
Confirmed Service Customer
10/21/2025
Friendly and transparent service.
10/22/2025
Friendly and transparent service is what we aim for every day! We’re delighted your experience reflected that, and we can’t wait to provide the same care and clarity on your next visit.
RUBICON, WI
Cheryl L|2017 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/23/2025
Everything was done to my satisfaction
10/24/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for leaving us this response!
IRON RIDGE, WI
Larry L|2025 GMC Sierra 1500
Confirmed Sales Customer
10/28/2025
Everyone was awesome
ERIC HUGILL
10/29/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
CAMPBELLSPORT, WI
Gerald J|2018 Buick Envision
Confirmed Service Customer
11/5/2025
I have always used Buick for our autos and have always been happy with it
11/6/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
WEST BEND, WI
James W|2023 Buick Envision
Confirmed Service Customer
11/7/2025
Service was very good and quick.
11/8/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
WEST BEND, WI
June/charles S|2023 Buick Encore GX
Confirmed Service Customer
10/25/2025
This shop is superb in every way! Not only do they keep me informed about my vehicle problem but are considerate about my time. I got fast shuttle rides and courteious treatment from all employees no matter what department. AND I got mocha coffee and fresh popcorn!
10/26/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
WEST BEND, WI
Daniel M|2026 GMC Sierra 1500
Confirmed Sales Customer
10/27/2025
Everything was quick and easy and Andrew Witte took great care of the questions/ concerns i had. Overall great experience
Andrew Witte
10/28/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
WEST BEND, WI
Katherine B|2025 Chevrolet Tahoe
Confirmed Service Customer
10/29/2025
Clean, timely, complete.
10/30/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
WEST BEND, WI
Cheryl R|2024 Buick Envision
Confirmed Service Customer
10/29/2025
Two thumbs up
10/30/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
ALLENTON, WI
Thomas J|2026 GMC Sierra 1500
Confirmed Sales Customer
10/31/2025
Chris was very persistent and professional during negotiations.
CHRISTOPHER KUCHARAS
10/31/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
MUSKEGO, WI
Michelle B|2023 GMC Acadia
Confirmed Service Customer
11/3/2025
Amazing as usual.
11/4/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
WEST BEND, WI
Randolph R|2026 GMC Terrain
Confirmed Sales Customer
11/6/2025
It was a pleasure working with Andrew with regards to my new lease on the 2026 GMC Terrain Elevation. Andrew was so helpful in explaining all the new features on the Terrain and his knowledge of the car was amazing! The whole leasing experience was great and working with Andrew made it even more so in my mind. Would recommend Andrew to anyone that is interested in leasing or buying a car from the Lynch dealership in West Bend.
Andrew Witte
11/7/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your recommendation means so much to us and we're so happy to have earned it. Congratulations on your new vehicle, Randolph! Thank you again for taking the time to let the world know about your positive experience. Until the next time we meet, take care!
KEWASKUM, WI
Richard H|2017 Buick Enclave
Confirmed Service Customer
11/10/2025
This was a typical oil change and tire rotation.
11/11/2025
Thank you for the feedback. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
JACKSON, WI
Brian C|2026 GMC Yukon
Confirmed Sales Customer
11/14/2025
No nonsense, friendly great experience
Andrew Witte
11/15/2025
We’re so glad you had a no-nonsense, friendly experience with us. May that straightforward ease follow you into every future visit, like a smooth road with no bumps ahead.
WALES, WI
Eric/amy K|2020 GMC Yukon
Confirmed Service Customer
11/14/2025
Good price. Friendly and knowledgeable
11/15/2025
Friendly, knowledgeable, and good value—that’s what we aim for! Thanks for sharing your experience.
WESTBEND, WI
Richard M|2025 Buick Encore GX
Confirmed Service Customer
11/15/2025
This was an Oil Change and Tire Rotation. All was done very efficiently. Washed the car as a bonus. Very nice
11/16/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
GRAFTON, WI
Linda B|2019 Buick Envision
Confirmed Service Customer
11/18/2025
I went in for a 7,500 mile oil change and tire rotation as well as a slow leak noted in one of my tires. I asked them to check it out before any warning lights came on, and they were able to locate it and plug it. After my work was completed and I was driving home, I noticed the “park” and service light for the parking brake both lit. I pulled over to check the manual as I had never seen these warning lights before! After doing all that the manual instructed without correcting things, I called the dealership and was offered another appointment, but I couldn’t drive a week with those warnings visible, so I called my service manager directly. He told me to come right back in (only a couple blocks away) and he located the problem - a disconnected plug during the tire rotation. That is the kind of service I expect from a dealership who wants my loyalty, and from the Buick brand I have relied on for the past 30 years.
11/19/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
WEST BEND, WI
Jeff M|2025 GMC Canyon
Confirmed Sales Customer
11/18/2025
Salesman and finance guy did everything I asked and wanted. The vehicle not so much with emissions problem the 2nd day
ERIC HUGILL
11/19/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
NEW RICHMOND, WI
Jeffrey J|2019 GMC 3500HD Sierra
Confirmed Service Customer
11/21/2025
My service advisor was great. He got my truck in for service in a timely fashion. My truck was done before they said it was going to be. It was a great experience.
11/22/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
ALLENTON, WI
David G|2026 GMC Yukon XL 1500
Confirmed Sales Customer
11/23/2025
Extremely happy with Andrew Witte. The most knowledgeable and professional salesman we have ever worked with. We are so pleased we are back looking at another vehicle.
Andrew Witte
11/24/2025
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
KEWASKUM, WI
Barbara A|2024 Buick Envista
Confirmed Service Customer
11/9/2025
fast service. friendly. they washed my car great
11/10/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
CEDARBURG, WI
Thomas S|2024 GMC Sierra 1500
Confirmed Service Customer
11/9/2025
Very helpful and thorough
11/10/2025
Hi, thank you for taking the time to leave a review for us at Lynch Buick GMC of West Bend! We're looking forward to your next visit!
WEST BEND, WI
Phyllis S|2023 GMC Acadia
Confirmed Service Customer
11/18/2025
Work was done as quickly as possible, and I was given a loaner car for the several days that was needed
11/19/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
JACKSON, WI
Lois B|2021 Chevrolet Suburban
Confirmed Service Customer
11/20/2025
excellent service - easy to make appointment and they kept up informed and I feel very honest
11/21/2025
Your detailed and appreciative feedback about honesty, communication, and easy scheduling truly reflects our values. Thank you for trusting us to keep your visits smooth and transparent.
CAMPBELLSPORT, WI
John S|2023 GMC Terrain
Confirmed Service Customer
11/21/2025
Dan Porth took care of my vehicle did a great job and was very professional.
11/22/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
WEST BEND, WI
Marcelino I|2025 GMC Canyon
Confirmed Sales Customer
11/25/2025
Everyone was ready to help us. They were all great to work with. Definitely a dealer I would recommend.
MIKE SOBASKI
11/26/2025
Your warm words about the team’s readiness and welcoming spirit mean a lot to us. We’re honored to hear we’re a dealer you’d recommend—may every return visit feel just as collaborative and uplifting.
GERMANTOWN, WI
James K|2024 Buick Encore GX
Confirmed Service Customer
11/28/2025
Excellent customer service on my 2024 Buick Encore GX
11/29/2025
We’re delighted by your glowing note — excellent customer service for your 2024 Buick Encore GX is exactly the experience we aim to deliver every time.
SLINGER, WI
Shawn H|2018 GMC Acadia
Confirmed Service Customer
12/1/2025
Everyone was great
12/2/2025
Thank you for your wonderfully positive note—hearing that everyone was great is the kind of feedback that keeps our team inspired. We look forward to seeing you again whenever the journey brings you back.
WEST BEND, WI
Jon/ann D|2017 Buick Enclave
Confirmed Service Customer
12/2/2025
On time and made me feel priority
12/3/2025
We appreciate your kind note—being on time and making you feel like a priority is exactly the way every visit should feel. We look forward to keeping that standard with every appointment.
WEST BEND, WI
Cynthia P|2023 Buick Encore GX
Confirmed Service Customer
11/24/2025
Everything went well, from the Service Advisor to the oil change. The free car wash is a nice touch!! Go Lynch!¡
11/25/2025
We’re pleased you enjoyed every part of your visit, including the little extras! Smooth service and small touches like the free car wash are all part of our effort to make your experience exceptional.
GRAFTON, WI
Donald V|2024 GMC Sierra 1500
Confirmed Service Customer
12/1/2025
truck was repaired promptly and the ride home was nice , a loaner would have been nicer but still happy with the visit
12/2/2025
We’re glad to hear your truck was repaired promptly and that your ride home was a nice touch—thank you for sharing such balanced and thoughtful feedback. Here’s to smoother visits and even smoother roads ahead.
WEST BEND, WI
Otis R|2025 GMC Sierra 1500
Confirmed Service Customer
12/1/2025
I was in and out there less than an hour very fast and efficient
12/2/2025
Thank you for celebrating the speed and efficiency of your visit—being in and out in under an hour is music to our ears. May future stops be just as swift and seamless.
WEST BEND, WI
Jean S|2023 Buick Encore GX
Confirmed Service Customer
12/2/2025
They showed me a picture of a screw in my tire which I appreciate d. The bathroom was very clean.
12/3/2025
Your attention to detail is much appreciated—our team will be glad to know that showing you the tire issue and maintaining a clean facility made a difference. Small touches like these are what make every visit smooth and reassuring.
WEST BEND, WI
Teri L|2024 Buick Envision
Confirmed Service Customer
12/3/2025
Excellent service from desk to mechanic will done Lynch
12/4/2025
Your praise from the front desk to our technicians is wonderfully uplifting, and we’re delighted to hear the experience felt well done from start to finish. We’ll continue delivering service worthy of such recognition, mile after mile.
KEWASKUM, WI
James V|2024 GMC Terrain
Confirmed Service Customer
12/3/2025
Very good. Thorough, as always.
12/4/2025
We appreciate your concise and confident feedback—being “thorough as always” is a compliment we’re proud to uphold. We’ll continue aiming for that same reliable excellence each time you visit, just as your words inspire.
CAMPBELLSPORT, WI
Matthew C|2024 GMC Sierra 1500
Confirmed Service Customer
12/12/2025
NA
12/13/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
SUSSEX, WI
Daniel C|2024 GMC Sierra 1500
Confirmed Service Customer
12/16/2025
Excellent service as always!!!
12/17/2025
Hi, thank you for the high star rating and for the wonderful review! We do hope we can be of assistance in the future. Take care!
WEST BEND, WI
Jim A|2020 GMC 2500HD Sierra
Confirmed Service Customer
12/17/2025
Chad and the service team were super responsive to my repair needs and got the job done quickly with great communication (as usual). Great job, thank you!
12/18/2025
Thank you for the detailed and loyal feedback. Chad and the service team will appreciate knowing their responsiveness and communication continue to earn your trust.
GERMANTOWN, WI
David G|2026 Buick Enclave
Confirmed Sales Customer
12/2/2025
We are extremely pleased working with Andrew Witte. This is the second new car we've bought in a week. Couldn't be happier. Made sure all our questions were answered. Also followed up with phone calls to double check everything was good. Excellent!
Andrew Witte
12/3/2025
Your enthusiastic feedback is truly uplifting—Andrew will be honored to hear that his thorough guidance and genuine follow-through made your second new-car purchase in a week feel so seamless. We’re delighted you’re this happy and excited to support you every step ahead.
KEWASKUM, WI
Joseph F|2026 Buick Envista
Confirmed Sales Customer
12/5/2025
Eric was very helpful and knowledgeable!
ERIC HUGILL
12/6/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
FREDONIA, WI
Lynn H|2023 GMC Acadia
Confirmed Service Customer
12/8/2025
Always fast informative and professional.
12/9/2025
We appreciate your kind words! It’s great to know our fast, informative, and professional service makes a difference.
MENOMONEE FALLS, WI
Bradley B|2024 GMC Sierra 2500 HD
Confirmed Service Customer
12/9/2025
They were very quick to get my truck in and the service done. It would have been nice if it got washed but I’m not worried about it.
12/10/2025
Glad we got your truck in and serviced quickly—thanks for the thoughtful note about the wash.
JACKSON, WI
John L|2020 GMC Terrain
Confirmed Service Customer
12/14/2025
Very quick service for an oil change and tire rotation....
12/15/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
KEWASKUM, WI
Michelle S|2018 GMC Acadia
Confirmed Service Customer
12/15/2025
Quick and efficient. Friendly staff.
12/16/2025
Hi, thank you for taking the time to leave a review for us at Lynch Buick GMC of West Bend! We're looking forward to your next visit!
CAMPBELLSPORT, WI
Dale T|2018 Buick Envision
Confirmed Service Customer
12/17/2025
The service department was professional
12/18/2025
We appreciate the straightforward review. It’s wonderful to know our service department delivered professional support during your visit.
WEST BEND, WI
Paul L|2023 Chevrolet Colorado
Confirmed Service Customer
12/17/2025
The dealership service department was ready and waiting for my truck to perform the service I had requested. The service was done promptly and explained to me what had been performed. I am very satisfied with everyone in service department and the work completed.
12/18/2025
We appreciate this detailed and thoughtful review. It’s great to know our service team was prepared, prompt, and clear in explaining the work completed.
MENOMONEE FALLS, WI
Donald L|2023 Chevrolet Traverse
Confirmed Service Customer
12/18/2025
We are very satisfied with the friendly and prompt service, would recommend for future service. This was our second experience with Lynch of West Bend, otherwise we used the Lynch in Burlington and received the same Friendly and prompt service. Would highly recommend both locations.
12/19/2025
Thank you for your continued trust in both Lynch locations! We’re happy to hear you consistently receive friendly and prompt service, and your recommendation means so much to us.
HARTFORD, WI
Cynthia H|2025 Buick Enclave
Confirmed Service Customer
12/18/2025
Always polite and courteous.
12/19/2025
Thank you for highlighting our polite and courteous team! We’re glad your experiences continue to be positive.
CEDARBURG, WI
Daniel M|2026 GMC Sierra 1500
Confirmed Sales Customer
12/23/2025
Andrew Witte was the primary reason that we bought from Lynch. He showed the proper amount of interest and follow-up, but did not pressure. He alleviated the few concerns that I had by telling of his experience - or that of his customers and service techs. I had originally planned to look seriously at a competitor of GMC, but did not due to the professionalism of Andrew vs "the other guy." To summarize, it is the 7th vehicle that I have purchased in my lifetime, and is the first thoroughly positive experience. I'll be back.
Andrew Witte
12/24/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Lynch Buick GMC of West Bend! We sincerely value your business and look forward to your next visit. Take care!
WEST BEND, WI
Barbara A|2007 GMC Yukon XL
Confirmed Service Customer
12/24/2025
Friendly. Explained everything. did a great job. very professional.
12/26/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CEDARBURG, WI
Deborah B|2024 GMC Terrain
Confirmed Service Customer
12/29/2025
Always friendly staff, and comfortable waiting area
12/30/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
KEWASKUM, WI
Richard F|2025 GMC Sierra 1500
Confirmed Sales Customer
12/31/2025
It took a while to acknowledge that I was there. They were then very pleasant and got the job completed sooner than they said it would be done.
ERIC HUGILL
1/1/2026
Thank you for your patience and feedback. We’re glad our team was pleasant and completed the job even sooner than expected.
BURLINGTON, WI
Justin A|2026 GMC Acadia
Confirmed Sales Customer
1/3/2026
It’s always an easy and great experience when purchasing a vehicle from Lynch Buick GMC of West Bend. Andrew Witte has always taken care of us and makes the process simple and quick. From the trade in process and financing to ultimately driving off in a new vehicle.
Andrew Witte
1/4/2026
We are very happy we could provide you with a great experience! We want to sincerely thank you for choosing Lynch Buick GMC of West Bend and we hope to see you again soon!
FREDONIA, WI
Daniel K|2017 GMC 1500 Sierra
Confirmed Service Customer
1/5/2026
.Michael always goes the extra mile for my service, makes sure i am taken care of! Thank you, Michael!
1/6/2026
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
GERMANTOWN, WI
Brett W|2026 GMC Canyon
Confirmed Sales Customer
1/6/2026
Wonderful, turned a nightmare into a dream. Marquice was outstanding, he went above and beyond helping me take care of my nightmare truck and getting me behind the wheel of my new Denali.
MARQUIS GALLEGOS
1/7/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided outstanding service. We truly appreciate your feedback and look forward to serving you again!
PORT WASHINGTON, WI
Deborah B|2024 GMC Terrain
Confirmed Service Customer
1/7/2026
Their rep called me that vehicle needed an oil change. Then I arrived a day early for my appointment. Very grateful that they were able to take it in anyways and do the oil change Great employees and quick turn around
1/8/2026
Hi, we're so happy we were able to help you out! Thank you for choosing Lynch Buick GMC of West Bend and we hope to see you again soon!
KEWASKUM, WI
Debbie D|2023 GMC Terrain
Confirmed Service Customer
1/8/2026
The Dealership was very informative about the service that I received. Explained the next steps to get my car serviced
1/9/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
GERMANTOWN, WI
Kevan/jenny B|2024 GMC Sierra 1500
Confirmed Service Customer
1/8/2026
Got me in and had the parts to fix my truck fast
1/8/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
WEST BEND, WI
Joan W|2020 GMC Yukon
Confirmed Service Customer
1/8/2026
Chad is always very helpful and follows up if there's a question.
1/8/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
HUBERTUS, WI
Steve H|2014 Chevrolet Cruze
Confirmed Service Customer
1/9/2026
Daniel Porth did a good job of taking care of me. Let me know how much things were going to cost. Called me back to let me know there was another issue. Explained things to me very well. Found a coupon that I could use. Only $50. But better than nothing. The only thing I'm not to happy about is. I changed the water pump once on this car. So I know what it takes. I feel the.price was pretty darn high for this. I only did it because I needed it done and I didn't have the time.
1/10/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
WEST BEND, WI
Kairi D|2010 Chevrolet Malibu
Confirmed Service Customer
1/12/2026
Very friendly and helpful
1/13/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
WATERTOWN, WI
Vernon H|2022 GMC Canyon
Confirmed Service Customer
12/23/2025
Trust them with ny vehicle
12/24/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
WEST BEND, WI
Darrell J|2026 GMC Sierra 1500
Confirmed Sales Customer
1/1/2026
Finance team was good to work with but was not assigned any salesperson to go over the vehicle. After a few days noticed a recessed dent in top/side of vehicle. Notified dealership but have received no reply after 2 weeks.
ERIC HUGILL
1/2/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SAUKVILLE, WI
Eric B|2026 GMC Sierra 1500
Confirmed Sales Customer
1/2/2026
I worked with two different sales reps (Steve Hooker and Andrew Witte) and both were helpful, polite and not pushy. They had great product knowledge. I also had a few discussions with a manager (Tom Peters). Again a very positive and helpful interaction.
Andrew Witte
1/3/2026
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
WEST BEND, WI
Heather T|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
1/6/2026
Great experience from beginning to end. They worked with our schedule and had everything ready for us
MIKE SOBASKI
1/7/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
HARTFORD, WI
Matthew K|2023 GMC Canyon
Confirmed Service Customer
1/16/2026
great service.
1/8/2026
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
KAUKAUNA, WI
Sonja B|2024 GMC Terrain
Confirmed Service Customer
1/7/2026
They did an excellent job for our oil change because they kept us informed of things that were wrong and needed to be completed. Staff there is so friendly, courteous and caring about our vehicle.
1/8/2026
Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
WEST BEND, WI
Linda W|2025 Buick Enclave
Confirmed Service Customer
1/11/2026
Was very pleased it didn't take very long for the great service I had
1/12/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
WEST BEND, WI
Cynthia H|2025 Buick Enclave
Confirmed Service Customer
1/14/2026
I appreciate Michael in service who went above and beyond.
1/15/2026
Hi, we're so glad that our staff was able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CEDARBURG, WI
Randy R|2026 GMC Acadia
Confirmed Sales Customer
1/12/2026
We were treated very respectful, our salesman was very thorough. We love our new vehicle, but we didn't receive an owners manual with our car.
Andrew Witte
1/13/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
FOND DU LAC, WI
Richard L|2026 GMC Sierra 2500 HD
Confirmed Service Customer
1/14/2026
Very prompt courteous and thorough
1/15/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
KENOSHA, WI
Kathleen M|2023 GMC Acadia
Confirmed Service Customer
1/16/2026
Professional, knowledgeable, and helpful
1/17/2026
Hello, we're happy to hear you had such a positive experience with our team! Thank you again for the great review!
JACKSON, WI
Michael C|2014 GMC 1500 Yukon XL
Confirmed Service Customer
1/16/2026
Very timely and professional service, as always!
1/17/2026
Hello, we're glad to hear you enjoyed your visit. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
WESTBEND, WI
David M|2024 GMC Sierra 1500
Confirmed Service Customer
1/19/2026
Fast,friendly and nice work performed. Also washed my truck.
1/20/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
CEDARBURG, WI
Alan S|2026 GMC Sierra 2500 HD
Confirmed Service Customer
1/20/2026
It was overall a pretty easy experience buying from out of state. I'd do it again
1/21/2026
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Lynch Buick GMC of West Bend and we hope to see you again soon!
WEST BEND, WI