Customer Testimonials

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Google Feb 3, 2023

Came in for brake service, my sales associate showed me right away what it should cost,ok'd price, work done quickly, and explained what was needed. Excellent service

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Google Feb 2, 2023

Communications went well, the trade in experience went very well and I was treated like a good customer from a business that wanted to do business.

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Google Jan 25, 2023

Everyone was kind and service was completed sooner than expected

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Google Jan 23, 2023

Went in for a recall on my 2023 GMC they check it out and ordered the parts

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Google Jan 12, 2023

Polite prompt service. Having the truck washed after servicing was a nice surprise, thanks again.

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Google Jan 12, 2023

Kind, no hassle, worked with me the entire way. Andrew was the best, highly recommend

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Google Jan 5, 2023

Was a little more expensive day than I was thinking but had to be done

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Google Jan 3, 2023

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Google Dec 20, 2022

Andrew was very helpful. He made sure I got as close to possible to the vehicle iI wanted. He made sure everything went smooth and even had a back up plan as I lost my title to my old vehicle. He got me comfortable going from a 2004 to a 2023 as nothing is the same. He was not worried about spending quite a bit of time answering questions abd setting up all of the smart things in the suv. Thank you Andrew.

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Google Dec 16, 2022

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Google Dec 14, 2022

My salesman, Eric, was great! He was professional and genuinely interested in providing the best overall experience. The finance manager was very frienkly and efficient as well.

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Google Dec 8, 2022

Needed a new battery...got an appointment and took care of the issue. That's why I do business at Lynch GMC!!!

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Google Dec 7, 2022

Very nice staff. You charge to much to install transmission tho

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Google Dec 1, 2022

Diagnosed the problem quickly. Service was good.

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Google Nov 30, 2022

Cody in sales is great. He was very honest and easy to work with throughout my whole experience.

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Google Nov 26, 2022

I brought our 2021 Yukon in for an oil leak. Dropped off night before appointment that I had on Wednesday at 1 pm. Liam called me at about 3pm to let me know it was all done. Turns out the oil filter was loose. While in, they took care of recalls and changed oil as it was due. Great service and thank you to your team. Highly recommend

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Google Nov 23, 2022

Dropped car off to have 3 services done, they couldn't get to the interior detailing and they said to come back at my at my convivence and they comped it! Was not expecting that. Michael at the service counter was so nice and accommodating.

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Google Nov 19, 2022

Easy to make appt online, but took almost 2 hrs for a tire rotation & oil change.

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Google Nov 2, 2022

From the online scheduling process to the superior customer service by the advisors, this was a great experience. Highly recommend.

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Google Oct 26, 2022

This is a really good dealer and you have a really good attention to the client there.

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Google Oct 25, 2022

Customer service is outstanding 👏! My salesman was Andrew Witte. I highly recommend him!!

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Google Oct 25, 2022

first time I ever bought a car was a horrible experience. I went to a dealership in Milwaukee. I looked at a Used vehicle at Lynch and I can say that this was nothing but an amazing experience. Cody King was the salesman and he listened to me and helped me get into exactly what I was looking for. This car was well maintained and very clean. I am extremely happy with my purchase and the service I received. if I purchase another vehicle in the future I will be back to Lynch. Thank you for making this purchase smooth ...

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DealerRater Oct 19, 2022

Great experience at Lynch in West Bend! Eric helped me out a lot and made me feel like I was his only customer! Attention to detail in the closing of the deal and full service. I drove out a very happy customer!

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Google Oct 18, 2022

I was greeted by the service advisor when I arrived for my appointment. The dealership was clean and overall was a good experience. I would recommend for an oil change and tire rotation.

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Google Oct 18, 2022

I just bought a very expensive 2019 Suburban Premier, and was very disappointed that I had to pay $105 for a $365 Starter. This should not happen with today's technology... HOWEVER, the Service Department got me in same day, and had me back on the road within 3 hours. That part was amazing!

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Google Oct 13, 2022

Jessica in Service was great! She kept us up to date and was very responsive in answering all of our questions. If she didn’t have the answer, she looked into it and got back to us promptly.

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Google Oct 12, 2022

We love working with Jessica in the service department. And we’ve worked with Andrew in Sales for years along with many family members and he is THE BEST!

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Google Oct 12, 2022

Great service, friendly people

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Google Oct 6, 2022

Alex made our 1st experience with Lynch a very good one! We live an hour away and he had everything ready for us to pick up our new car through emails and calls. He has reached out after we picked up the car to make sure everything is good. Highly recommend them!

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Google Oct 3, 2022

I was happy to see that they would service my vehicle at the West Bend dealership even though it was purchased at a different Lynch dealer. Got me in and out while I waited in reasonable time. Will be using them again for my next service.

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Google Sep 27, 2022

Brought my very 1st brand new vehicle it's a Good looking Dealership everybody was friendly. Chad Who Sold me my brand new Truck Was very professional friendly top notch Very honest And knows what hes doing I will highly recommend Chad if you're looking to buy a used or brand new vehicle And they're financing Department was amazing Patti Was amazing and if you have any questions about the paperwork she Knew every answer. I highly recommend Lynch Buick GMC If you're looking to purchase any vehicle. Trust me you won't regret it.

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Google Sep 7, 2022

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DealerRater Sep 2, 2022

Purchased a used vehicle from Andrew Witte in May 2022 from out of state. Flew to Milwaukee to pick it up and was met by a representative at the airport and taken to the dealership, about 45 minutes away. As we pulled up, I saw the car front and center in the lot with a large sign in the windshield congratulating me. Made me feel very special. Taking the car for a test drive revealed that the AC was inoperable. Andrew had the service department take a look while we filled out the paperwork, but they were not able to resolve it. ...

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Google Sep 2, 2022

ALWAYS TREATED LIKE FAMILY.

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Google Sep 1, 2022

First time visit: Was hoping for a more "work friendly" environment to do some office work while I waited for my oil change. My service advisor, Mike Koester returned to tell me my truck was ready. Told me couldn't remove the from valve stem caps because of oxidization. I started to question because this truck was brand new with 6401 miles. In the end Mike discovered he had the wrong repair ticket, not my truck! This was not only surprising but disappointing. What else could be done incorrectly upon future visits??

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Google Aug 21, 2022

Great people, great service!

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Google Aug 20, 2022

I had a good experience but I was told that rental cars are not available due to the lack of supply & Covid. If I paid for a warranty and when I was sold this warranty I was told that I can receive a rental while my car was being serviced that should be honored. So technical having the warranty don’t serve a purpose because I still had to pay over $300 for a rental.

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Google Aug 13, 2022

They are efficient and took great care of me. Mechanics found a nail in my tire and fixed. Loved the car wash too!

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Google Aug 12, 2022

Great service! No scratches on my truck after installing 4 different things. Friendly, quick counter service. Thank you!!

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Google Aug 11, 2022

Friendly service

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Google Aug 10, 2022

Greeted when I pulled, service was completed in a timely manner

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Google Aug 9, 2022

It was very nice and fast! Very reasonable people and straight forward! Had a great experience.

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Google Aug 1, 2022

Fast, curious and friendly.

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Google Jul 28, 2022

Very friendly people and my car was ready to go when I arrived at the dealership. Thanks for a great experience

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Google Jul 20, 2022

The service department is top notch. Everyone is very friendly, professional and courteous. The waiting room is very clean and comfortable.

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Google Jul 18, 2022

Everyone was very nice and helped me buy my amazing truck

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Google Jul 17, 2022

My buddy told me about his experience and working with the team at Lynch West Bend when I told him I was in the market for a new to me truck. I stopped in there, and from the first visit to the purchase, the experience was nothing but extraordinary. Eric H. was my salesman, and he was open and honest about the whole process, he didn’t make any promises on when a truck would show up in this volatile vehicle market, but he just open with what he was seeing on the market. Communication was easy and he was ...

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Google Jul 12, 2022

Everyone was great!! Will definitely come back when buying our next vehicle.

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Google Jul 5, 2022

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Google Jul 1, 2022

Wonderful salesman, Alex Hallenbeck. He is so knowledgeable and helpful. He personally worked through a few issues and handled everything. The credit manager, Tyler was wonderful too. My son loves his new GMC truck. I'll always go back to Lynch and Alex Hallenbeck.

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DealerRater Jun 19, 2022

they were very friendly and easy to work with. got back to me very quick and made everything super easy.

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Google Jun 12, 2022

One of the best experiences ever at a car dealership. I spent a lot of time looking and researching what kind of vehicle I wanted. I finally settled on a Buick Encore. I cannot begin to say what an awesome experience it was. Cody is great at what he does. Made me feel very comfortable with the whole process. Working with several other people there Tyler in finance to (forgive me I forgot her name) the woman I signed papers with. I was treated with respect. Would definitely return for a future purchase. Thank you all so much for the ...

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Google Jun 9, 2022

Very easy transaction in service. They diagnosed what my truck needed and gave me an estimate. Performed the work. Very satisfied.

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Google Jun 8, 2022

Lynch staff is professional and prompt on their commitments.

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Google Jun 7, 2022

We had a rough start until Alex H. Reached out to me. Hands down one of the most genuine people I’ve worked with. He did not push anything on me, he did not rush my decision making and he took his time to make sure I got what I was looking for. I want to thank Alex for everything he has done to help me purchase my new vehicle!

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Google Jun 5, 2022

Bought a used pick up truck here. Eric, our salesman, was the best! No pressure or games. Would not hesitate to buy from here again.

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Google Jun 1, 2022

Andrew is phenomenal. He is so kind and patient with all our questions. He is so will to always accommodate our schedule. That’s why we have bought now our third car with him. Patty is great too!

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Google May 27, 2022

My experience has been great went in and was helped immediately by Chad Braeger and was no hassle great at his job and also Patti was awesome to she was upbeat and I could listen to her talk all day other people may think differently of you guys but so far I only wanna do business with you guys!! Keep up the great work guys.

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Google May 17, 2022

The experience I had was beyond exceptional! Salesman Cody was patient and took much time to answer all of my questions and thoroughly explain all of the features of the vehicle I was looking to buy and assured me the dealership would make sure I’d be driving away in that suv. He also took the time to make sure all features were customized after my purchase! Patty in financing was beyond incredible! She went above and beyond to make sure I stayed within budget and had the warranty that best fit my needs! If you want a stress free ...

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Cars May 17, 2022

The service I received was beyond exceptional! Cody in sales took much time to explain all features my suv held. He thoroughly answered all of my questions and made sure all of my expectations were met. He took the time to interact in a fun and relaxing way with my nephew as we waited for financing. Patty in financing was beyond incredible. She went above and beyond to be sure my budget was met and was very understandable and patient! I could have not asked for a better and stress free experience!!

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DealerRater May 14, 2022

Worked with Chad Braeger who was amazing! Made sure our deal happened and was sure all my needs and wants were achieved. Would recommend him to anyone looking for a car.

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Google May 8, 2022

Alex was more than helpful in finding exactly what I was looking for. He was courteous and polite and I would recommend giving that man a raise

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Google Apr 30, 2022

I was very happy with my car salesman, Chad Braeger, for bringing a car to their dealership from another location so I could compare side by side features to help me decide what I wanted. He kept me up to date on the whole process and provided lots of information for me to make an important decision. He listened to my needs and wants and I never felt pressured into making a decision that I didn't want. I would highly recommend his services! Thank you, Chad!

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Cars Apr 30, 2022

Had a awesome experience with Chad Braeger when purchasing my Jeep Wrangler. Everyone was helpful and willing to answer any questions or concerns I had. Thank u, for making me feel comfortable thru out my buying experience. Lisa

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Google Apr 26, 2022

They have excellent customer service.

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Google Apr 23, 2022

I could not ask for more from a car dealership; Amazing, cordial team, IMMACULATE facilities, clean cars, and a simple sales process...It's a total package. Eric from sales is very attentive and courteous, Chad the sales manager is very easy to talk to, and finance team of Patty and Tyler are extremely efficient, patient, and concise about getting you into the car you're wanting. I almost feel like I didn't deserve the level of service I got, it was that good. Thanks Lynch Team!

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Google Apr 22, 2022

Purchased a 2019 Nissan Murano from Lynch, trade in offer was right on target and the sale went very smoothly. We will definitely look at lunch for any further purchases.

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Google Apr 18, 2022

It was performed and completed in a timely fashion. In addition to changing oil they checked a variety of other things that could need maintenance.

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Google Apr 18, 2022

I have purchased two great automobiles from salesman Alex. I recently bought a car that is absolutely immaculate. Alex is super HELPFUL and HONEST. He is wonderful to work with and very knowledgeable when answering any questions that I did have during the whole process. Lynch Buick GMC of West Bend has great prices and customer service.

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Google Apr 12, 2022

Cody was awesome to work with! He was very friendly and easy to talk to. He made leasing my vehicle very pleasant.

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DealerRater Apr 10, 2022

They had the particular truck that I was looking for went and took it for a test drive a couple months ago. Was still available and I was still interested. Felt it was a good deal. I ended up buying it. So far happy with the truck and buying experience.

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Google Apr 7, 2022

Cody was awesome to work with! Very fast and helpful! Highly recommend this company and Cody!

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Google Apr 7, 2022

FANTASTIC!! 🙂

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Google Apr 6, 2022

I am nearly 40 years old and have never had a pleasant car-buying experience. Until now. There has always been some trick or hitch, like the vehicle is more expensive than advertised or the vehicle on the website is not available. But Lynch was different. The price for my VW was as advertised and the financing process was absolutely painless. Our salesperson, Chad Braeger was amazing throughout, walking my wife and I through our purchase with courtesy and professionalism and never made us feel like anything less than his most important customer (in spite of my less than stellar credit)! Can’...

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Google Apr 5, 2022

EXCELLENT

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DealerRater Apr 3, 2022

Awesome experience thanks to Chad Breager. Would definitely recommend to anyone in the market today

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DealerRater Apr 2, 2022

Friendly staff from sales, service dep, and finance. They got me in and out with a brand new car in half a day. No weird bargaining

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Google Mar 30, 2022

Very accommodating and informative people. Nice dealing with people you trust!

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Google Mar 29, 2022

I was happy with the service

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Google Mar 14, 2022

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Cars Mar 7, 2022

Chad Breager & Patti Galligan went above and beyond my expectations! 2 of the most helpful people I have ever met ! I definitely will be back ! Eddie

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Google Mar 4, 2022

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Google Feb 27, 2022

Couldn't be happier with service here, no surprises, exceeded all my expectations. Will drop off the extra Trax key fob tomorrow.,Thanx again. You guys ROCK!

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Google Feb 20, 2022

Purchased a new vehicle today. Chad was very helpful and made our experience be top notch!

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Google Feb 18, 2022

Lynch GMC of West Bend has a terrific team assembled. This was our second GMC new car purchase within one year at Lynch. Andrew Witte was our salesperson for both purchases and we would highly recommend him to others.. Andrew has extensive knowledge of the GMC products. Supply chain issues make buying a new car challenging. Andrew kept us informed when vehicles arrived on the lot and presented opportunities to test drive vehicles. He guided us through our GMC Terrain Denali factory order and its build. Lynch should be happy to have him on their team! GM came through with ...

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Google Feb 14, 2022

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Google Feb 9, 2022

My husband and I were looking for a reliable car on a time crunch. We had been looking for weeks with no success and had very little time left to find something. We traveled to West Bend Lynch to see a sedan. Chad B. worked with us and was incredibly kind and not pushy. The car was not what we were looking for, but we asked to walk the lot in case we found something we liked. We saw a Subaru that we wanted to test drive at the same time that Chad came out and said, "I have ...

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Google Feb 4, 2022

We went in for a bad rear window seal on our 2020 that was not covered under our extended warranty. When performing the work, the team realized the fasteners were an old style that should have been discontinued. They contacted GMC and saved over half the cost of the repair. Very honest and diligent crew. I appreciate them and will go back when purchasing another vehicle.

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Google Jan 10, 2022

Filter and oil change along with a tire rotation. Good service, quick.

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Google Jan 6, 2022

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Google Jan 5, 2022

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DealerRater Jan 4, 2022

Chad in sales was beyond helpful. We came in knowing exactly what we wanted on their used car lot, and he made everything super easy. Most dealerships are helpful until you walk out the door, lynch goes above and beyond that. The car was purchased and quickly needed a fix that Lynch was more than happy to help take care of. Only a few hours later and we are back on the road all thanks to Chad and the team at Lynch Buick GMC and they have gained a forever customer. No BS dealership that’ll put your needs over ...

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Cars Jan 4, 2022

No pressure car buying experience with Chad Braeger. He answered all our questions that we had. When I went back a week later to pick up the vehicle from having accessories installed, Chad met me at the door and answered any follow up questions I had with the vehicle.

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Google Dec 20, 2021

Work was done on time and at the price they quoted.

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Cars Dec 19, 2021

Thanks for your help! This dealership offered a great deal that I couldn't pass up on. Glad to have worked with them to make this happen. I am particularly appreciative of the no-hassle and no-pressure environment that the salesperson, Cody, did a great job fostering. Looking forward to working with them in the future!

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DealerRater Dec 16, 2021

I absolutely hate car shopping and waited till my cars wheels were just about falling off. I was very anxious when I walked into the dealership. I was greeted by Chad who helped me. After talking for a bit he said he could tell I was nervous and said he was going to explain everything he was doing and was very patient with me and all my crazy questions! He showed me 3 different cars and I found one I really liked and felt very comfortable buying. I Highly recommend this store and my sales guy Chad. Best car buying experience ...

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DealerRater Dec 14, 2021

Thanks for your help! This dealership offered a great deal that I couldn't pass up on. Glad to have worked with them to make this happen. I am particularly appreciative of the no-hassle and no-pressure environment that the salesperson did a great job fostering. Looking forward to working with them in the future!

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Google Nov 25, 2021

Work done right in a timely matter as usual.

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Google Nov 16, 2021

Efficient and knowledgeable staff. Made the servicing of our vehicle run very smoothly.

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Cars Nov 13, 2021

We had an amazing experience at Lynch. Our truck (10yr old Chevy) decided to start having engine issues so we agreed, the day my hubby wanted to leave for hunting, to purchase a new truck. Despite the lack of inventory right now, they had 3 solid options in our price range. We decided on one (after driving all 3) got financing really fast and were on our way with our new truck. They gave us a very reasonable price for our trade in too. We've been to 2 other local dealers in the past and Lynch BY FAR was the easiest/fastest ...


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